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CTB McGraw-Hill Customer Support Center
(800) 569-2667
Ctb_welpa_helpdesk@ctb.com
Shipment, packaging, return and tracking
OSPI Assessment Department of Operations
(360) 725-6348
Assessment@k12.wa.us
WELPA test operations, accommodations for state tests, irregularities, security, scoring alerts, Washington Assessment Management System (WAMS), or to enter updates for district assessment contact information
OSPI WELPA, Special Populations Office
(360) 725-6338
WELPA@k12.wa.us
Test Development
OSPI Bilingual Education Office
(360) 725-6147
Terrie.beckman@k12.wa.us
Policy issues, use of the WELPA
CEDARS Customer Support
(800) 725-4311
customersupport@k12.wa.us
Technical Issues with the CEDARS database
www.ctb.com/WELPA
CTB/McGraw-Hill, as a publisher with a large catalogue of tools and materials supporting instruction and testing, would like to extend to Washington’s educators access to tools that may assist with the annual implementation of the state’s English language assessment. The link is intended to provide easy access to CTB/McGraw-Hill’s catalogue, but users should understand OSPI provides this link not as an endorsement of the various products offered, but as an opportunity to support teachers and students with tools that could assist with the instructional process.
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